What did CCI Global bring to the merger?

CCI Global contributed its operational excellence framework, Africa's largest BPO presence, two decades of experience, and 17,000+ employees [PRNewswire CCI merger release — 2026-04-16].

Startek, in turn, contributed its digital heritage, proprietary data analytics platform, 35+ years of expertise, and 38,000+ associates across 14 countries. The combined entity reaches 50,000+ associates, 55 delivery centers, and 22 countries across the Americas, Asia-Pacific, Europe, and Africa.

The deal — described as Startek's largest since its NYSE delisting — was structured as CSP-owned Startek acquiring/merging Dubai-headquartered CCI Global. CSP partner Mukesh Sharda led the acquisition; advisors included TLT LLP (legal to CCI), Standard Bank CIB (financial advisor), Rothschild & Co (M&A advisor), and Andersen UK (tax). The transaction spanned twelve jurisdictions.